Privacy Policy

We care about your privacy and we hate spam and junk email as much as you do, we therefore promise not to give your details to any outside company for mailing or marketing purposes. We may occasionally send you an email updating you on plants that we think may be of interest to you – if you do not want to receive these please just send us an email to unsubscribe and we will remove you from our list.

Cookies

We use cookies to ensure that we give you the best experience on our website. if you continue browsing our website, we will assume that you are happy to receive all cookies on our site.

  • What are
    cookies
  • Our cookie
    policy
  • Third party
    cookies
  • Managing
    cookies
  • Phishing
  • Updating your
    browser

What are cookies?


Cookies are tiny text files stored on your computer or mobile device by a website's server when you visit certain web pages and only that server can retrive or read these cookies. Each cookie is unique to your web browser containing anonymous information such as a unique identifier, the website name and some digits and numbers. Please note that cookies can not harm your computer and can't read data off your hard disk or read cookie files created by other sites.

new-worldplants.com use cookies set to 'remember' you for the duration of your visit using 'Session Cookies', we also use cookies to remember your settings from a previous visit using 'Persistent cookies'. We do not use cookies to store personally identifiable information but use them to allow the website to remember things like your preferences and settings.

To get the most from our on-line brochure, you will need to have cookies enabled - see the section on Managing cookies. If you do not wish to enable cookies, you will still be able to browse the site. Most web browsers have cookies enabled, but see Managing cookies for help to turn them on should you need to.

We are providing you with this information as part of our initiative to comply with recent cookie legislation.

Our cookies policy


To make full use of the features on new-worldplants.com, all viewing devices should be set to accept cookies.

Our cookies are primarily used to make your visit to our "Brochure" section more enjoyable. They will allow you to make changes to the page layout and the way in which you search for plants. In addition the site will remember the last six plants you viewed and may also generate some recommendations for you based on a specific plant choice.

However, if you'd prefer to restrict, block or delete cookies from new-worldplants.com, you can use your browser to do this. Each browser is different, so please check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here is a list of the cookies we use, and what we use them for. You will find information about 3rd party cookies on the next tab.

The following Cookies are used to aid your viewing experience of our 'Brochure' section and we would advise that they remain set to enabled.

Function Details Name
Brochure - Random ID allocated to a viewer Stores the main brochure viewer id and remains active for 10 days 8 hours thus helping to remember you and your settings between site visits (sessions). cwCustomerID
Brochure - Random ID allocated to a viewers basket Stores the main brochure id (cart_id) and remains active for 9 days 15 hours thus helping to remember your setting preferences and what you looked at within the last session. cwCartID
Brochure - Checks to see if Cookies are accepted Cookie set to see if user browser's accepts cookies. This remains active for 3 days 15 hours. cwCookie
Brochure - Remembers viewed product Stores the Id's of recently viewed plants within the brochure section. When leaving the site the information is stored for 6 days 15 hours, so if re-visiting during this period these plants will re-appear in the "Recently Viewed Plants" list. cwProdViews
Brochure - Layout of plants per page Stores your selection for how many plants you wish to see per page. The settings are stored for 6 days 15 hours and will automatically display when re-visiting the site during this period. cwProductPerPage
Brochure - sort criteria Stores user selection for sort criteria. The settings are stored for 6 days 15 hours and will automatically display when re-visiting the site during this period. cwProductSortBy
Brochure - sort order Stores user selection for sort direction ( asc/desc order). The settings are stored for 6 days 15 hours and will automatically display when re-visiting the site during this period. cwProductSortDir

The following Cookies are used for the administration of the site and for site access by New World Plants Ltd. and may be deleted without spoiling your viewing experience.

Function Details Name
Site administration

These cookies are native to PHP and enable us to administer the brochure section of the site.

PHPSESSID, PhpMyAdmin, pmaPass-1, pmaUser-1, pma-collayion-connection, pma_lang, pma_mcrypt_iv

Third party cookies


new-worldplants.com use Google Maps on our Contact Us page to provide detailed information on how to locate our office. We believe Google's interactive maps provide a helpful way for our visitors to identify how best to travel to us.

We do not have control over third party cookies used by the Google Maps but we use their tools on the basis that Google adheres to its privacy policy which can be found at http://www.google.co.uk/intl/en-GB/policies/ (opens in a new window).

together with its terms of service for Google Maps at http://www.google.com/intl/en_uk/help/terms_maps.html (opens in a new window).

Google Maps currently store up to 16 cookies as follows:

NID, PREF , __utma (4 Number), __utmb (3 Number) , __utmc (2 Number) , __utmz (4 Number) and khcookie.

Managing cookies


If cookies aren't enabled on your computer, it will mean that your experience on our website will be limited to default browsing. You will not be able to make changes to how the Brochure pages layout and a record of what you have viewed will be lost together with the plant recommendation feature.

To enable cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option

For Macs: with the browser window open, click on the Apple menu and select the 'About' option

How to check cookies are enabled for PCs and Macs

The following link to "WikiHow" gives a step by step guide for checking to see if your cookie settings are set to enabled for the following browsers.

http://www.wikihow.com/Enable-Cookies-in-Your-Internet-Web-Browser (opens in a new window).


Google Chrome

Google
Chrome

Microsoft IE

Internet
Explorer

Mozilla Firefox

Mozilla
Firefox

Opera

Opera

Safari

Safari

Netscape

Mozilla and
Netscape on OSX


All other browsers

Please consult your documentation or online help files.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window).

How to control cookies... http://www.aboutcookies.org/how-to-control-cookies/ (opens in a new window).

How to delete cookies... http://www.aboutcookies.org/how-to-delete-cookies/ (opens in a new window).

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window).

Please note that we're not responsible for the content of external websites.

What is Phishing?


Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from new-worldplants.com requesting this kind of information, please do not respond but contact us immediately.

Update or Upgrade your browser


Why should you upgrade your browser?


The speed at which the web evolves is super fast, so using the most up to date version of your internet browser is important to ensure you maximize your experience when visiting websites. Speed and security are also usually improved when upgrading to a newer browser version. Unfortunately if a particular website no longer supports your "old" browser, you may have difficulties viewing it, so it's best to keep up to date with the latest browser version.

Choosing your browser is normally down to personal preference as each have similar features, some may work better than others depending on your internet connection and the age of your computer or certain websites and online functions.

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option

For Macs: with the browser window open, click on the Apple menu and select the 'About' option

Please consult your browsers documentation or online help files for update procedures.

Google Chrome

Google
Chrome

Microsoft IE

Internet
Explorer

Mozilla Firefox

Mozilla
Firefox

Opera

Opera

Safari

Safari

Netscape

Mozilla and
Netscape on OSX